The module will let you add notes right to the posts of your choice in Kayako's Ticket View.
Once installed, you'll be able to identify and resolve your customers' problems in a more convenient and easier way.
Standard ticket post
Adding notes to ticket post
Notes added to ticket post
- Only available for the Self-hosted/Download version of Kayako Fusion / Case.
- Compatible with version 4.52.XXXX or newer.
- Delivery within 2-3 Days.