SugarCRM is a popular Сustomer Relationship Management system. It is designed to keep track of your customers' activities and gain insights across marketing, sales and support teams to improve customer service and increase sales.
Many organizations are also in great need of a ticketing system with strong help desk features, which no CRM solution alone can provide. That's why having Kayako integrated with your CRM has become essential to an increasing number of companies that want to provide superior customer service. Kayako closes the loop by providing ticketing system with strong help desk features to organizations