Let your customers see your Kayako as part of your web store and send their tickets directly from Magento. By integrating your Magento store with Kayako, your staff members will also be able to view customer's contact and order details right inside the helpdesk.
Features available to you with our Magento eCommerce integration module:
1) Automated registration in Kayako when the client gets registered in Magento.
2) Making changes in the client’s profile will result in the respective changes propagating to the help desk.
3) The client’s order list with a full description of products in each order will be available in the ticket view screen for your Kayako staff.
4) The client can create, update, reply to a ticket or view submitted ticket details inside your Magento store.