Our core goal is to help you customize your Kayako help desk so that it achieves the highest efficiency and performance within your organization. Each business is unique in its own way, so no one help desk solution alone can satisfy all business types. Understanding that, we develop Kayako to address your unique, mission-critical and often complex business workflows
A few most requested integration solutions:
Kayako eCommerce Integration
If you are in eCommerce and want to give an edge to your customer service based on Kayako, we'll be glad to help you out. Our team has vast experience working with various shopping carts, including Magento, OpenCart, OsCommerce, PrestaShop, ZenCart and Bitrix. Even if your eCommerce system is not listed here, we have enough expertise to integrate your Kayako with a shopping cart of your choice. Just send us a request and we'll get in touch with you with our suggestions as to how to go about your particular case.
The Kayako autologin module is simple yet one of the most popular solutions that allows your customers to log in to Kayako automatically right from your system. You can look through the list of system we've done Autologin for already:
Or you can send us a request to build an autologin functionality for a different solution employed by your organization.
Integration for Tracking Systems
In case your workflow relies on a project management / tracking system, integrating your Kayako help desk with it may come in very handy. Jira, ActiveCollab, BaseCamp, Redmine – you name it! - we can bridge the gap between these systems and Kayako.